Do you make multiple visits during a long storm?
Quick answer: Yes. During long storms, crews return multiple times to prevent properties from burying. Complete Package triggers a second pass around 8 cm of new accumulation; Priority Package at 5 cm. A final cleanup visit after the storm clears plow ridges and anything left by previously-parked vehicles.
Multi-visit thresholds
Complete Package: second clearing pass triggered around 8 cm of new accumulation after the initial visit.
Priority Package: second pass triggered around 5 cm — tighter threshold for higher-demand sites.
Multi-day storms: additional passes continue as accumulation keeps building.
Emergency daytime visits
For high-traffic properties (commercial, institutional, industrial), we dispatch emergency daytime passes during active snowfall to keep sites open and safe while snow is still coming down. The Priority Package includes this routing by default.
Final cleanup visit
After the storm clears, we conduct a final cleanup pass — removing plow ridges, addressing areas blocked by parked vehicles during earlier passes, and treating any ice that developed during the event. This post-storm pass is included in both packages.
Why this matters
Snow doesn't stop at one threshold. A 15 cm overnight storm that becomes 25 cm by noon creates very different safety conditions than a single-pass service covers. Multi-visit response keeps surfaces usable through the whole event, not just at the moment the crew first arrives.