How does Monster determine when to dispatch crews?
Quick answer: Dispatch is triggered automatically by our in-house weather monitoring: ice control fires at approximately 1 cm accumulation (or freezing rain / flash freeze), and full clearing fires at approximately 3 cm. We don't wait for public advisories or client calls — crews are already mobilizing before most people notice the storm.
What feeds the dispatch decision
Live radar tracking across our service zones
Hyperlocal forecast models cross-referenced to reduce single-source error
On-the-ground spotters during active events
Proprietary dispatch protocols tied to service tier and zone priority
Trigger thresholds
Ice control: approximately 1 cm accumulation, freezing rain, or flash freeze
Full clearing: approximately 3 cm accumulation
Multi-visit response during extended storms: triggered at additional accumulation checkpoints
Why it matters
Proactive dispatch means trucks are on the road before the public advisory hits the news. That's how we hit the 5:59 AM (Priority) and 8:59 AM (Complete) morning clearance commitments consistently — the work starts long before you wake up.