Can I give special instructions for my property?

Quick answer: Yes — and those instructions live in the account file and follow the crew on every visit through their onboard tablets. Areas to avoid, surface concerns, parking restrictions, access codes, and anything else unique to your property are documented once and applied every time.

• Areas to avoid (garden beds, irrigation lines, sensitive landscaping)

• Surface concerns (interlock, natural stone, sealed concrete)

• Parking restrictions (which spots stay clear, where crews can stage)

• Access instructions (gate codes, key lockbox, alarm disarm, fence latches)

• Pet notes (runs, escape risks, specific gates)

All notes are tied to the account file, not to one specific driver. When any crew services the property, the notes appear on their tablet alongside the scope diagram. That means rotations, backup crews, and new hires all work from the same instructions you gave us at scope time.