Can I request a specific time for snow removal?
At Monster Plowing Company, we understand that timely snow removal is crucial for our customers. However, due to the unpredictable nature of weather conditions and our dynamic dispatch system, we cannot guarantee exact service times. This document outlines our service packages and the associated timing guarantees.
Service Packages
We offer two primary service packages that provide our customers with options tailored to their needs:
Complete Package: This package guarantees snow clearing by 8:59 AM.
Priority Package: This package ensures service by 5:59 AM.
Real-Time Dispatch
Our service is dispatched in real-time based on snowfall activity across various zones. This allows us to respond promptly to changing weather conditions and ensure that our customers receive the best possible service.
For more information about our services and packages, please visit our website or contact our customer service team.