At Monster Plowing Company, we believe that every season presents an opportunity to surpass our previous achievements. Our commitment to excellence drives us to continuously evaluate and enhance our services.

After each winter season, our management team undertakes a comprehensive review of various performance metrics. This process includes an analysis of:

• Performance data

• Client feedback

• Incident reports

• Weather outcomes

Based on the insights gained from our performance review, we make necessary adjustments in several key areas:

• Staffing levels

• Equipment utilization

• Routing strategies

• Standard Operating Procedures (SOPs)

Continuous improvement is an integral part of our company culture. This dedication to refining our processes and services is what has allowed us to maintain our status as Toronto's top-rated contractor year after year.