How do you monitor crews during a storm?
Quick answer: Every truck has live GPS and multi-camera recording. Dispatchers watch the whole fleet in real time — crew positions, route timing, property-by-property completion — and can correct course if a crew falls behind or misses a section.
What dispatch sees in real time
Live truck positions across the whole fleet, updated continuously.
Property completion status — which sites are cleared, in progress, or queued.
Route timing — whether each crew is on pace for their zone.
Crew communication — direct line to every crew via tablet.
What the cameras capture
Multi-camera systems on every truck record continuously during operations — not motion-triggered, always on during a storm. Footage is retained 90 days video, multi-year stills, and is available on request for insurance claims or service disputes.
How this changes what you experience
Faster corrective action — if a crew falls behind, dispatch reassigns a nearby unit before anyone has to complain.
Proof without asking — GPS timestamps and footage give you definitive answers to "did they actually show up?"
Honest accountability — we can't hide poor performance from our own operations board. That's the point.
Why we built this
At 900+ contracted sites and 200+ snowfighters, you can't manage a fleet this size with radios and trust. Live monitoring is how we deliver the service commitment every storm without missing sites.