What is the difference between the Complete and Priority service packages?
At Monster Plowing Company, we offer two comprehensive seasonal service packages designed to meet the diverse needs of our clients during the winter months: the Complete Package and the Priority Package. Both packages provide unlimited snow clearing and deicing services throughout the winter season, but they differ in terms of guaranteed response times and levels of priority.
Complete Package
The Complete Package is our standard flat-rate service that ensures rapid response times. This package guarantees snow clearing after each snowfall exceeding 1 centimeter before 8:59 AM. In the case of daytime snowstorms, we typically respond within 2 to 6 hours. This comprehensive service is ideal for most well-traveled residential and commercial properties, ensuring safety and accessibility during winter weather conditions.
Priority Package
The Priority Package is our premium offering, specifically designed for high-traffic sites that require the utmost attention. This package guarantees even faster service, with snow clearing completed before 5:59 AM for any snowfall. In addition, we aim to respond as quickly as 0 to 3 hours from the onset of snowfall. Priority clients benefit from quicker deicing responses, often within 0 to 2 hours during ice events, and receive more frequent visits during heavy storms. For instance, we conduct an extra pass when 5 centimeters or more of snow has accumulated, compared to 8 centimeters for the Complete Package.
Ideal Locations for Each Package
The Priority Package is particularly suited for critical locations such as:
Hospitals
Schools
Busy industrial sites
These locations require zero tolerance for delays, making the Priority Package the best choice for ensuring safety and operational continuity during winter weather.
Conclusion
In summary, both the Complete and Priority Packages offer unlimited snow and ice maintenance with no hidden fees. However, the Priority Package provides the fastest possible response times and early-morning guarantees, delivering an extra level of service for those who need it most.