What is the minimum snowfall that triggers service?
Quick answer: Ice control at approximately 1 cm accumulation — or any freezing rain / flash freeze event, regardless of snow total. Full clearing at approximately 3 cm. You don't need to call us; dispatch is automatic based on weather triggers. Many GTA contractors wait for 3-5 cm before responding; we start at 1 cm.
Our dispatch thresholds
Ice control: approximately 1 cm accumulation, freezing rain, or flash freeze.
Full clearing: approximately 3 cm accumulation.
Return visits during storms: Complete Package triggers additional passes around 8 cm of new accumulation; Priority at 5 cm.
Ice events without new snow
Freezing rain, flash freezes, and ice storms all trigger service independently of snow totals. Your flat-rate seasonal contract covers every one of these events without an additional per-event charge.
Why we trigger this early
A half-inch of snow sounds minor, but it's the accumulation point where walkways become genuinely unsafe, tire traction changes, and parking lots start showing ice underneath. Starting at 1 cm keeps surfaces predictable instead of sliding toward hazard. Dispatch runs automatically — no call-in needed.
