How do I know if I am the Owner of the account?

Quick answer: Log in to the client portal at monsterportal.ca and go to Account Contacts — Owners are labelled "Owner" beside their name. Owners have full admin, billing, and service permissions. If ownership needs to change, only our support team can process that transfer.

• Add, edit, or remove account contacts

• Manage billing entities and invoice routing

• Update service preferences and scope

• Initiate contract changes, renewals, or cancellations

• Request ownership transfers through support

Ownership transfers aren't self-serve. Email contact@monsterplow.ca with the current Owner's written approval and the new Owner's contact info. We verify both sides before updating the account, then apply the new permissions and send a confirmation.