Can an Owner assign someone else as an Owner?

Quick answer: Not directly through the portal — Owner transfers go through our support team. This is a deliberate security choice, not a technical limitation. Contact us and we'll process the transfer with verification.

Account ownership is the highest permission level — it can add/remove Admins, manage all billing entities, and cancel service. Making that transfer a portal button would expose the account to takeover risk. Routing it through our support team lets us verify identity and intent before making the change.

1. Contact our support team — email contact@monsterplow.ca or call 647-967-7569.

2. Provide verification details — account owner name, property address, and proof of identity.

3. Specify the new Owner — name, email, phone. We'll reach out to confirm with them before finalizing.

4. We process the transfer and confirm in writing to both parties.

• Selling the property — Owner transfers to the buyer (our property-sale article covers this).

• Corporate restructure — Owner transfers to the new entity or the new responsible individual.

• Estate transfer — Owner transfers to the legal successor.