What does the 'Receives Email Service & Weather Updates' option do?

Quick answer: When enabled, the contact receives operational alerts, pre- and in-storm weather notifications, service updates, and seasonal newsletters. It's how service-focused contacts stay informed; billing-only contacts can leave it off.

• Operational alerts: service changes, route adjustments, or scheduling updates affecting your property.

• Weather notifications: pre-storm briefings and in-event updates for significant weather affecting service.

• Service updates: completion confirmations and seasonal milestones.

• Newsletters and tips: winter preparedness content, product availability, and occasional company updates.

Log in to the client portal at monsterportal.ca, go to Account Contacts, and toggle 'Receives Weather & Services Updates' per contact. Only Owner and Admin contacts can edit these settings. Billing-only contacts can leave this off if they only need invoices and payment notifications.