What actions can Admins perform that Billing or Service contacts cannot?

Edited

Quick answer: Admins can modify contact info and permissions (except other Admins or the Owner), manage billing entities, update billing email settings, and see complete service records and account history. Billing and Service contacts have narrower, role-specific access.

Admin-only capabilities

  • Modify contact info and access — can edit Billing and Service contacts, cannot edit other Admins or the Owner.

  • Manage billing entities — view and adjust all billing entities associated with the account.

  • Update billing email settings — turn notifications on/off for contacts.

  • Access complete service history — comprehensive oversight across all service records.

What Billing and Service contacts can do

  • Billing contacts — receive billing notifications, view their own billing records.

  • Service contacts — receive service notifications, view service history.

  • Neither can modify account settings or manage other contacts.

Related

What actions can Owners perform that Admin contacts cannot? · Can a contact have both Billing and Service access?

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