What actions can Owners perform that Admin contacts cannot?
Quick answer: Owners can modify Admin contact settings, assign or remove Admins, request account ownership transfers, and oversee all account roles and permissions. Admins can do everything except manage other Admins or the Owner.
Owner-only capabilities
Modify Admin contact settings — Admins can't edit each other or the Owner.
Assign or remove Admins — adding, demoting, or removing Admin role.
Request ownership transfer — initiate through our support team.
Oversee all account roles and permissions — top-level visibility across every contact.
Why it's structured this way
Account ownership is the highest permission level. Keeping Owner-exclusive actions separate from general Admin capabilities prevents accidental (or malicious) privilege escalation.
Related
What actions can Admins perform that Billing or Service contacts cannot? · Can an Owner assign someone else as an Owner?
