Can I assign multiple contacts to receive billing notifications?

Edited

Quick answer: Yes. Tick the "Send Billing Notifications" checkbox on each contact who should receive invoices and billing updates. Multiple contacts can be enabled.

Steps

  1. Log into the Client Portal at monsterportal.ca.

  2. Open the billing settings or the contact you want to update.

  3. Find the Send Billing Notifications checkbox.

  4. Enable it for each contact who should receive billing updates.

Why use multiple billing contacts

Common scenarios: a property manager plus the AP contact at head office, a building owner plus their bookkeeper, or coverage for when the primary contact is on vacation. Anyone you add receives the same invoices, payment confirmations, and overdue notices.

Related

What does the 'Send Billing Notifications' checkmark mean? ยท How do I add a new contact to a Billing Entity?

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