What is the purpose of the 'Accounts Payable' contact?

Quick answer: It's a system-generated fallback contact that receives your billing emails if no human contact is set to receive them. It keeps invoices from bouncing into a void — but if you add a real AP person, the system-generated one removes itself automatically.

Your account's Billing Email is the primary destination for invoices and billing notifications. If you haven't designated a specific contact to receive billing emails, the Accounts Payable placeholder contact ensures delivery still happens — using that Billing Email address.

If another contact in your account:

• Has the same email address as the Billing Email, and

• Is configured to receive billing notifications

…then the Accounts Payable placeholder becomes redundant and the system removes it automatically. This prevents duplicate emails and contact-list clutter.

Usually no. If you want a specific person named on billing emails — rather than a generic "Accounts Payable" — add them as a contact with billing-email access. The placeholder will clean itself up.

How do I add a new contact to a Billing Entity?