How does your technology help during large storms?

Quick answer: Our in-house dispatch system continuously rebalances crews during a storm — if one zone gets hit harder than expected, nearby units are reassigned within minutes. No property gets left behind, even in city-wide blizzards.

• Route assignments update in real time based on live GPS positions and snowfall intensity by zone.

• Backup crews are pulled from completed zones and sent to heavier ones.

• High-priority commercial sites (hospitals, senior residences, property management portfolios) get first-wave coverage.

• Dispatch coordinators monitor every truck from a live operations board — no crew runs blind.

During a normal snowfall, response is predictable. During a surge — freezing rain, back-to-back storms, 20+ cm events — the difference between "cleared" and "missed" is whether your contractor can rebalance mid-event. Most can't. We can.