What service logs and reporting can I access as a client?
Quick answer: Yes. Every winter visit is dashcam-recorded and GPS-logged, and our Client Portal shows your service history, invoices, and current billing. We can pull logs, weather data, and footage for any visit on request.
What you can see in the Client Portal
Service history — every visit, timestamped, with GPS-confirmed completion.
Invoices and payments — current balance, past invoices, and payment confirmations.
Upcoming service — scheduled visits and proposal status.
Contact management — authorized billing and site contacts.
What we can pull on request
GPS-stamped service logs — time, duration, and location of every visit.
Dashcam footage — every truck records continuously during service. Available for individual visits, typically requested for insurance or claims.
Post-storm summaries — totals per property with weather context, useful for insurance files and internal reporting.
Weather data — precipitation, temperature, and ground conditions at visit time.
How to request custom reports
Email contact@monsterplow.ca for winter reports, or help@monsterpropertyservices.ca for summer. Typical turnaround: 1-2 business days.