How do I prepare my home for snow season?

Preparing your property before the winter season helps our crews deliver the best possible service. Here's a quick checklist for homeowners.

• Remove obstacles: Clear garden hoses, planters, decorations, and any items from the driveway and walkways

• Mark boundaries: Install reflective driveway markers along edges where driveway meets lawn or garden beds

• Trim low branches: Cut back any branches hanging over the driveway or walkways that could obstruct equipment

• Repair surfaces: Fix any raised pavers, cracked concrete, or uneven surfaces that could catch plow blades

• Secure loose items: Move garbage bins, recycling boxes, and any movable objects away from service areas

• Keep service areas clear: Move vehicles from the driveway before storm events when possible

• Report changes: If you add new landscaping, install a basketball net, or make any changes to your driveway area, let us know so we can update crew instructions

• Garbage day: If your waste collection day coincides with a storm, try to place bins where they won't block snow clearing

• Make sure your contact information is current in our system

• Check your email for storm alerts and service notifications

• If you have temporary special instructions (e.g., "package on porch — don't block front steps"), contact us and we'll relay the message to your crew