What reporting and documentation do commercial clients receive?
Quick answer: Commercial clients get digital documentation of every visit — GPS timestamps, service duration, completion records, and dashcam footage (90-day retention). Reports are available on request for visit verification, periodic summaries, insurance documentation, and board packages. Standing delivery can be set up for portfolios that need structured reporting.
What's documented
GPS arrival and departure timestamps — proof of when crew was on-site.
Service duration — time spent on your property.
Service completion record — areas cleared and treated per the scope.
Multi-camera dashcam footage — front, cab, rear cameras with 90-day retention.
Available reports
On-demand visit verification: confirmation of any specific service visit with GPS data and footage.
Periodic service summaries: visit counts, deployment, and exceptions over any date range.
Insurance documentation: current certificates of insurance and WSIB clearance.
Standing delivery: weekly, monthly, or post-event cadence for portfolios that need structured reporting.
Why this matters
Liability protection: timestamped proof of service supports defences against slip-and-fall claims.
Board reporting: property managers can demonstrate due diligence with documented records.
Budget accountability: verify that contracted service is being delivered.
Request reports by emailing contact@monsterplow.ca with your account name and the specific report type.