What is a qualifying snow or ice event?
Quick answer: Service dispatches automatically at approximately 1 cm of accumulated snowfall — or any freezing rain, sleet, or flash freeze event regardless of snow total. You never need to call to request service; 24/7 weather monitoring triggers dispatch based on conditions.
Snow events
Trigger threshold: approximately 1 cm of accumulated snowfall triggers service dispatch.
Automatic dispatch: no need to call, email, or request service.
24/7 monitoring: operations team monitors weather conditions continuously during winter.
Ice events
Freezing rain, sleet, and flash freezes all qualify as ice events.
Deicing is applied automatically when ice conditions are detected.
No accumulation threshold for ice — any formation triggers deicing response.
What doesn't trigger service
Light dustings under 1 cm that melt quickly
Rain that does not freeze
Fog or mist without ice formation
Heavy storm protocol
Complete Package: multi-visit response triggered around 8 cm of new accumulation.
Priority Package: multi-visit response triggered around 5 cm of new accumulation.
This ensures your property stays accessible through prolonged or multi-day storms.