What are your business hours?
Quick answer: Office: Monday–Friday, 8:00 AM – 6:00 PM ET. Field crews operate Monday–Friday during daylight hours (typically 7:00 AM – 5:00 PM, season-dependent). After-hours messages get a response the next business day.
Office hours
Monday through Friday, 8:00 AM – 6:00 PM Eastern Time.
Closed on statutory holidays (Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving, Christmas Day, Boxing Day, New Year's Day, Family Day, Good Friday, Easter Monday).
Field crew hours
Crews run during daylight hours, typically 7:00 AM – 5:00 PM, adjusted for season and route. Service timing is determined by your route zone — ask about your assigned day and approximate window.
After hours
Messages outside business hours are returned the next business day. For urgent issues (property damage, access emergencies), leave a voicemail — voicemail is monitored.
Contact: help@monsterpropertyservices.ca · 647-255-6900