What happens after I sign my contract?

Quick answer: You'll get a welcome confirmation with your service details, your property gets onboarded into our system, you're assigned to a route crew, and service begins at the scheduled start date. You'll get notifications before your first visit.

1. Welcome communication — confirmation email with your service plan details, expected start date, and contact information.

2. Property onboarding — your property is added to our system with maps, service areas, gate codes, pet notes, and special instructions.

3. Crew assignment — you're assigned to a route crew based on your location.

4. Season start — service begins on the scheduled start date. You get an email notification before the first visit.

5. Ongoing access — your service history, upcoming visits, and billing are visible at monsterportal.ca.

Flag it fast. Wrong address, wrong property type, missing instructions, wrong billing contact — easier to fix before the first visit than after. Email help@monsterpropertyservices.ca.