What if I'm not satisfied with a service visit?

Contact us immediately. We want to know if something isn't right. Here's what happens:

1. Report the issue: Contact us via phone, email, chat, or WhatsApp with details of the concern.

2. We review: Our team checks the GPS data, service logs, and any available footage for the visit in question.

3. Resolution: Based on findings, we'll either send a crew back to address the issue or schedule corrective action for the next available time.

4. Follow-up: We'll confirm that the issue was resolved to your satisfaction.

We aim to resolve all service quality issues within 24-48 hours. Your satisfaction is the standard we hold ourselves to.