What happens if I miss a payment?
Quick answer: We'll send a reminder. If the payment stays outstanding, we'll follow up directly. Continued non-payment can trigger service suspension per your contract — but we reach out first, always.
The usual sequence
Automatic reminder — sent shortly after the due date.
Personal follow-up — our team reaches out if it stays unpaid, usually within a few days.
Service suspension — if the balance remains unresolved, suspension may follow per your contract terms.
What we charge on late amounts
Interest — applied to past-due balances per your contract.
NSF fee — applies to any cancelled or returned cheque, per contract.
If you're in a tight spot
Talk to us before the issue escalates. We'd rather adjust your payment schedule than suspend service or involve collections. Email help@monsterpropertyservices.ca — or call 647-255-6900.