What is your cancellation and refund policy?

Edited

Our cancellation and refund policies are outlined in your service agreement. Key points:

  • Cancellation requires written notice

  • Refunds for pre-paid services are prorated based on services already delivered

  • Any applicable cancellation fees are specified in your contract

  • Seasonal pricing is based on full-season commitment; early cancellation may affect your effective per-visit rate

Contact us to discuss your specific situation. We aim to be fair and transparent in all billing matters.

Was this article helpful?

Sorry about that! Care to tell us more?

Thanks for the feedback!

There was an issue submitting your feedback
Please check your connection and try again.