How does the quote process work for new clients?
Quick answer: Submit a request (online, phone, or email), we survey the property (usually remotely via satellite imagery), we build a personalized scope and price — flat-rate seasonal with unlimited visits and all ice control included — and you sign digitally via DocuSign when you're ready. Typical turnaround from request to proposal is about 24 hours.
The 6 steps
Initial inquiry: submit a request through the website, call 647-967-7569, or email contact@monsterplow.ca.
Property evaluation: our scope team reviews the property using satellite imagery, photos you share, or an in-person visit for complex sites.
Scope definition: we document every area to be serviced (driveway, walkways, parking, stairs, sidewalks), note surface types, and flag any special instructions (pets, sensitive landscaping, access codes).
Package selection: you choose between Complete and Priority based on your response-time needs.
Customized quote: we send a proposal with scope diagram, pricing, and payment terms — typically within 24 hours.
Contract finalization: sign digitally via DocuSign. Once signed, your property is added to the service schedule.
What drives the pricing
Total serviced area (driveways, parking, walkways, stairs)
Site complexity (access points, obstructions, layout)
Surface types (interlock, asphalt, concrete, stone, rooftop)
Service tier (Complete or Priority)
Route and zone (affects crew deployment efficiency)
The price is quoted upfront — flat rate for the whole season with unlimited visits, no surprise charges after heavy storms.