What happens if there's an equipment breakdown during a storm?
Quick answer: We pre-stage backup trucks and attachments in every service zone so a broken-down plow is replaced in minutes, not hours. In-house mechanics work around the clock during storms to keep the fleet running. Most clients never notice a breakdown even if one happened on their route.
How we keep service continuous
Pre-staged spare trucks in each zone — a backup unit is standing by within minutes of every active route.
Spare attachments (plow blades, salters, blowers) on rapid-swap stands so a failed component doesn't take the whole truck off the route.
In-house mechanics on-shift during storms — repairs happen in the yard, not at a third-party shop hours away.
Live dispatch routing automatically reassigns coverage when an asset goes out of service.
Why this matters
Breakdowns are inevitable across 90+ trucks running heavy routes for hours in bad weather. What matters is how quickly you recover, and that recovery depends on having inventory and mechanics on-site — not waiting for a truck to come back from an outside shop.