Can I upgrade or downgrade my package during the season?

At Monster Plowing Company, we understand that your needs may change throughout the season. This document outlines the process for requesting a package change mid-season, including upgrades and downgrades.

Customers have the option to request a package change during the season, provided that it is subject to availability. Below are the details regarding upgrades and downgrades:

Requests for upgrades to Priority service are typically approved if we have the necessary crew capacity. This allows you to enhance your service level and ensure timely snow removal during peak conditions.

Downgrading your service may require a recalculation of billing. Please note that downgrades are generally limited once the peak of the season has begun, as our resources are allocated based on the initial service agreements.

For further assistance or to initiate a package change, please contact our customer service team.