Do clients receive updates about service timing?

At Monster Plowing Company, we prioritize clear communication with our clients, especially during major weather events. Our proactive approach ensures that clients are well-informed about our services and the actions we are taking to address their needs.

We send timely email updates before and during significant weather events. These updates include:

• Information on when our crews will arrive.

• The number of visits clients can expect during the event.

• Details on the steps we are taking in response to the weather forecast.

Upon signing up for our services, clients receive confirmation emails that contain:

• Detailed site maps outlining the areas we will service.

• Explanations of the coverage included in their selected package.

These communications are integral to our commitment to providing a transparent and informative service model, ensuring that our clients are always in the loop regarding their snow removal needs.