Do you provide visual evidence of completed work?
At Monster Plowing Company, we prioritize transparency and accountability in our service delivery. To ensure that our clients are well-informed about the work performed at their properties, we have implemented a photo documentation policy.
Photo Requirements
Our crews are required to take before-and-after photos during each site visit. This practice is especially important for:
New accounts, where initial conditions need to be documented.
Locations with limited visibility, such as during nighttime service.
Photo Storage and Access
All photos taken by our crews are time-stamped and securely stored in our system. This ensures that we maintain a comprehensive record of our services.
Client Access to Documentation
Clients have the option to request access to these visual records. This can be particularly useful in situations involving:
Service questions, where clients may need clarification on the work performed.
Liability claims, to provide evidence of service conditions.
Audit reviews, ensuring compliance and accountability.
We believe that this policy enhances our service quality and fosters trust with our clients. For any further inquiries regarding our photo documentation policy, please feel free to contact us.