How do I know my property was serviced?
Quick answer: Email notifications go out after service, detailed visit logs are available through the client portal, and every visit is backed by GPS and dashcam footage available on request. Photo documentation is captured on every visit and archived with the service record.
How you'll know
Email notifications: post-service confirmations sent to contacts who have notifications enabled.
Client portal: service history for your property is accessible at monsterportal.ca, including visit times and notes.
GPS-verified visit logs: archived and available on request.
Dashcam footage: retained for 90 days, available for verification.
Before/after photos: captured on every visit, especially for new accounts and low-visibility conditions.
Requesting verification
Email contact@monsterplow.ca with your account name and the date/time range. We'll retrieve the full service record including GPS data, crew notes, and available photos or video. Useful for insurance, property management audits, and any service questions.