At Monster Plowing Company, we prioritize the safety and efficiency of our operations through comprehensive training programs for all team members. This document outlines the training procedures and ongoing development initiatives that ensure our staff is well-prepared for the challenges of each winter season.

Before the onset of each winter season, all team members, both new and returning, participate in a thorough training program. This program covers essential topics, including:

• Equipment Use

• Safe Driving Practices

• Damage Prevention Techniques

• Customer Etiquette

• Site-Specific Instructions

• Emergency Procedures

Crew leaders receive additional training focused on leadership skills. This specialized training equips them with the tools necessary to effectively manage their teams and ensure smooth operations throughout the season.

In addition to initial training, we provide ongoing coaching throughout the winter season. This support is particularly important when issues are identified through quality audits or client feedback. Our commitment to continuous improvement ensures that our team remains responsive and adaptable to any challenges that may arise.