Is there a dedicated account manager or representative?
At Monster Plowing Company, we prioritize exceptional service for all our clients, particularly those with commercial or multi-site needs. Our dedicated account management system ensures that you receive personalized attention and support throughout the snow removal season.
Dedicated Account Managers
For our commercial and multi-site clients, we assign a dedicated account manager who serves as your primary point of contact. This professional is available to assist you with:
Service-related inquiries
Site changes
Billing questions
Feedback and suggestions
This approach guarantees a consistent and personalized experience, ensuring that your needs are addressed promptly and effectively throughout the snow removal season.
Support for Residential Clients
In addition to our dedicated account management for commercial clients, our residential clients can also benefit from our responsive office team. We are available 24/7 during snowstorms to address any concerns or questions you may have.