What happens if a truck breaks down during a storm?
Quick answer: The moment a truck goes offline, dispatch sees it instantly through Samsara telematics and reroutes another truck from the local reserve fleet within minutes. Backup trucks are pre-staged in every service zone, so recovery doesn't wait for equipment to come from another yard.
How we stay ahead of breakdowns
Samsara telematics flag downtime, warnings, and engine faults in real time.
Reserve fleet pre-staged in each zone — a backup truck is available within minutes, not hours.
Dispatch hub coordination routes the replacement directly into the affected route without restarting from scratch.
In-house mechanics on-shift during storms fix the downed truck in the yard, not at an outside shop.
What clients see
Typically nothing. The rerouting happens inside the operation; the client still gets service within the expected window. That's the whole point of reserve fleet and pre-staged backup — the failure is absorbed before it becomes a service gap.
