What tools do your crews use in the field?

At Monster Plowing Company, we prioritize efficiency and accuracy in our service delivery. Each crew is equipped with a tablet that runs our custom-built application, designed to enhance their operational capabilities and ensure seamless communication.

The app is a vital tool for our crews, providing them with essential information and functionalities to perform their tasks effectively. The key features include:

• Route Navigation: The app displays the crew's designated route, allowing for efficient travel between job sites.

• Site Maps: Crews have access to detailed site maps, ensuring they are familiar with the properties they service.

• Scope-of-Work Diagrams: The app includes diagrams that outline the specific tasks to be completed at each location.

• Client-Specific Notes: Crews can view important notes related to each client, ensuring personalized service.

• Visit Confirmation: The app allows crews to confirm their visits, providing accountability and tracking.

• Service Photo Uploads: Crews can upload photos of their work, documenting service completion and quality.

• Real-Time Dispatch Updates: The app provides real-time updates from dispatch, keeping crews informed of any changes or additional tasks.

By utilizing this custom-built app, we ensure that every property is serviced correctly and consistently. The integration of technology into our operations not only enhances efficiency but also improves communication between our crews and dispatch, ultimately leading to higher customer satisfaction.