What kind of service records do you keep for each client?

At Monster Plowing Company, we prioritize transparency and accountability in our operations. Our comprehensive documentation practices ensure that all service visits are meticulously recorded, providing our clients with a reliable history of work performed.

We log every visit using a combination of advanced technologies and detailed notes. The following elements are included in our service records:

• GPS data to track the exact location of service.

• Timestamps to document the precise timing of each visit.

• Driver notes that provide insights into the service performed.

• Camera footage for visual verification of the work completed.

All records are compiled into digital service logs, which are readily available to clients upon request. This system ensures that there is a permanent and verifiable history of all work completed. Such documentation is invaluable for various purposes, including:

• Audits to ensure compliance and accountability.

• Liability protection in case of disputes.

• Internal reporting to assess service efficiency and performance.

Our commercial clients particularly benefit from this level of documentation. The detailed records not only enhance operational transparency but also provide essential data for decision-making and strategic planning.