What is the late payment policy?
Quick answer: Invoices are due per the terms on your contract (typically net 15 or net 30). Late payments trigger a reminder, then a follow-up, and extended non-payment may result in service suspension per the service agreement. If you anticipate difficulty paying, call us before the due date — we're open to adjusting schedules.
Payment terms
Payment is due within the timeframe specified on your invoice.
All invoices are sent with clear due dates.
HST (13%) applies and is shown as a separate line item.
If payment is late
Reminder: an automatic payment reminder is sent after the due date.
Follow-up: our team contacts you to discuss the outstanding balance.
Escalation: continued non-payment may result in measures as outlined in your service agreement, potentially including service suspension.
If you're having difficulty
Financial situations change. If you anticipate trouble paying on time:
Contact us before the due date at contact@monsterplow.ca or 647-967-7569.
We may be able to adjust your payment schedule.
Proactive communication is always better than waiting — we want to work with you.