What is the late payment policy?

Monster Plowing Company expects timely payment as outlined in your contract. Here's how we handle late payments:

• Payment is due within the timeframe specified on your invoice

• All invoices are sent with clear due dates

1. Reminder: A payment reminder is sent after the due date passes

2. Follow-up: Our team will contact you to discuss the outstanding balance

3. Escalation: Continued non-payment may result in additional measures as outlined in your service agreement, which may include service suspension

We understand that financial situations can change. If you anticipate difficulty making a payment:

• Contact us before the due date

• We may be able to adjust your payment schedule

• Proactive communication goes a long way — we want to work with you, not against you

We aim to be fair and reasonable in all billing matters while maintaining the financial health of our operations.