MPC: Pricing & Billing
How Monster winter services are priced and billed — contract pricing, per-event rates, invoicing schedule, and payment options.
How is my seasonal price determined?
Quick answer: Personalized flat-rate seasonal pricing based on area serviced, site complexity, surface types, package selected, property type, and lo...
What is the late payment policy?
Quick answer: Invoices are due per the terms on your contract (typically net 15 or net 30). Late payments trigger a reminder, then a follow-up, and e...
What payment methods do you accept?
Quick answer: Interac e-transfer, cheque (including post-dated), online bill payment (add Monster as a payee in your online banking), and most major ...
How do I read my invoice?
Quick answer: Each invoice shows the billing period, your installment amount, HST (13%) as a separate line item, and the total due. Your installment ...
Can I get a receipt for tax purposes?
Quick answer: Yes. Monster Plowing Company provides official invoices (with HST number 81777 6867 RT0001) and payment confirmations that serve as tax...
Is HST charged on snow removal services?
Quick answer: Yes. HST at 13% is charged on all Monster Plowing Company services, as required under Ontario law. It's shown as a separate line item o...
How do I update my billing or contact information?
Quick answer: Update billing or contact info directly in the Client Portal at monsterportal.ca — or email us and we'll make the change. Payment met...
Do the bins cost extra?
Quick answer: No — the bin or pail is included with your seasonal package, along with the initial fill of ice-control product. Additional refills dur...