MPC: Contract Terms
How Monster winter contracts work — seasonal vs per-event pricing, service guarantees, renewals, cancellations, and what is included.
What makes Monster Plowing Company unique in the GTA market?
Quick answer: Monster Plowing Company has been Toronto's dedicated snow and ice specialist since 2008, voted the GTA's best snow removal service for ...
When does the snow season start and end?
Quick answer: The snow season is weather-dependent and varies each year. Pre-season prep (bins delivered, routes planned) runs September-October. Act...
What is the cancellation and refund policy?
Quick answer: Pre-season cancellation is straightforward per your contract. Mid-season cancellation requires written notice, triggers a prorated reca...
Are you insured? What about liability?
Quick answer: Yes. Monster Plowing Company carries $5M commercial general liability insurance, WSIB coverage for all employees, and commercial auto i...
How long is the service contract?
Quick answer: Monster Plowing Company contracts are seasonal — one complete winter season, typically November through late March or early April (actu...
Can Monster service multiple properties under a single contract?
Quick answer: Yes. Property managers, REITs, and commercial landlords can bundle multiple sites under one account with consolidated billing, shared c...
Do you use subcontractors or is everything done in-house?
Quick answer: Everything in-house. Monster doesn't use subcontractors for any core operations — staff, equipment, dispatch, and client communication ...
What happens if I sell my property mid-season?
Quick answer: You have two options: transfer the contract to the new owner (both parties must agree) or cancel under standard terms. Tell us as e...